OurDream.ai Review (2026): An In-Depth Look at This AI Playground

By Tom | Published: October 29, 2025 · Updated October 2026

Some links are affiliate links: if you sign up through them, we may earn a commission at no extra cost to you.
Xeve.ai is made by the team behind this site. Affiliate disclosure.

What this page is based on: OurDream.ai's own public pages, all checked October 2026: its homepage and pricing FAQ, its character creator page, its help center articles on plans, DreamCoin costs, cancellation, refunds and account deletion, its terms of service and privacy policy (both last modified August 26, 2026), its refund policy (last modified March 9, 2026) and its safety center pages on moderation, privacy and age verification; the grade in our AI companion privacy scorecard (policies reviewed September 19, 2026); and the screenshot of OurDream.ai's public Explore page shown below, from October 2025. This page does not report results from our own use of OurDream.ai: we have not timed generations, judged voice quality or checked its memory over time. The rating and verdict are editorial opinions.

OurDream.ai calls itself an "Unlimited AI Roleplay Platform". You either pick a character from a public gallery or build your own, then chat with it, call it and generate pictures and videos of it. The site is for adults only and openly offers NSFW content. This review covers what the subscription includes, what DreamCoins pay for, how to cancel and get a refund, and what OurDream.ai's own documents say about your chats.

What OurDream.ai offers

According to its homepage, the paid plan includes unlimited messages with any character plus image and video generation, whether you pay monthly or yearly. Voice calls and premium-voice narration are paid with DreamCoins (see below). The homepage also says your companion "uses advanced memory systems" and "remembers past chats and grows with you over time". It does not explain how that memory works, and we have not checked it. The help center adds three practical points:

• No app store app: OurDream.ai runs in the browser. On iPhone or Android you can add it to your home screen as a shortcut.
• Other languages: characters switch to another language if you ask them to, although the help center says this can take a few prompts.
• Your generations: you may use images and videos you generated yourself for commercial purposes, as long as they follow its terms and policies.

Character creation

The creator page starts with two choices: female, male or trans, and a realistic or anime art style. After that it offers these options, in its own counts:

OurDream.ai's pages disagree on what a character costs: 10 DreamCoins with the first two images included, according to the help center's coin guide, or 5 DreamCoins, according to the creator page. If you set a character to "Public" and it becomes popular, the privacy policy says OurDream.ai may keep it on the site "even if you otherwise delete your data and your account". Leave personal details out of any public character.

OurDream.ai pricing and DreamCoins

OurDream.ai has a free account and one paid plan, billed monthly or yearly. The figures below are from its homepage pricing FAQ, creator page and help center, checked October 2026.

Over a year that is $239.88 on monthly billing against $119.88 on yearly billing. The $19.99 monthly price is the highest entry plan in our AI girlfriend pricing comparison. You can only buy extra DreamCoins while you have an active subscription. OurDream.ai does not list top-up prices on its public pages, so we could not confirm them. Apart from the 55 sign-up coins, the help center's coin guide lists purchases, contests and events (for example on its Discord server), referral codes and gifts as ways to get coins.

What DreamCoins pay for

The help center's coin guide lists these costs for subscribers (checked October 2026):

• Chat: free on the standard models; 1 coin per reply on the "Genius" and "Lively Genius" models
• Voice: narration free with some voices, 5 coins per paragraph with premium voices; voice calls 50 coins per minute
• Images: 10 coins per 2 standard images; 5 coins per in-chat image; editing 10 or 20 coins per image depending on the model
• Video: 100 coins per 5 seconds, up to 60 seconds (1,200 coins); "ultra quality" 200 coins per video; audio on a video 20 coins per second
• Community character packs: 250, 750 or 1,000 coins

So the 1,000 monthly coins cover about 200 standard images, or 20 minutes of calls, or 50 seconds of standard video. OurDream.ai's own FAQ says the included coins cover "all your needs including videos", but a single 60-second video costs more than a month's allowance.

How to cancel, refunds and what happens to your content

• Cancel: go to your profile page, click "Cancel subscription" and confirm. You keep access until the end of the billing period you paid for.
• Refunds: the help center says there are no automatic refunds when you cancel. It also says that a product with more than 25% used cannot be refunded, a monthly plan cannot be refunded once its coins are used up, and a yearly plan may get a full or partial refund. You ask through the "Request Help" button on your profile. Card refunds take 5 to 10 business days, and crypto payments are not refunded.
• Refund policy (March 9, 2026): if a service is defective or "significantly different from its description", you can contact support@ourdream.ai within 14 days; any credit or refund is at the company's discretion. Users in the EEA, the UK and Switzerland have a 14-day right of withdrawal, which they may lose if they consent to immediate use and the service has been fully provided. Filing a chargeback without contacting support first can get your account suspended.
• Your images and videos: when your subscription ends, they are blurred until you subscribe again. Download anything you want to keep before you cancel.
• Unused coins: the help center is not consistent here. One article says coins do not expire; the cancellation article says unused coins can be spent until the billing period ends and are not restored if you subscribe again later. Spend them before you cancel.
• Deleting your account: profile page, "danger zone", then delete. It takes 24 to 48 hours and removes your generations, unpublished characters, chat history and unused coins. It cannot be undone.

The help center mentions card and cryptocurrency payments and says PayPal is not accepted. The terms of service also contain a binding arbitration clause and a class action waiver, with an option to opt out of arbitration.

Is OurDream.ai safe? What its documents say about your chats

OurDream.ai's homepage says: "Your chats are safe with end-to-end encryption" and "No one can read them, not even us." Its own documents describe something different:

• Encryption: the privacy policy says data is "encrypted both at rest and in transit using industry-standard AES encryption and TLS 1.3 protocols". That protects data on the way to and on OurDream.ai's servers, but it is not end-to-end encryption, which would keep the company itself from reading chats. We have not verified either claim.
• Moderation: the safety center says automated classifiers process all content, "including private chat messages and private generations", and that "trained reviewers see what the classifiers flag" or what users report. It describes the reviewers as "vetted ourdream staff and trusted long-term community contributors".
• AI providers: the safety center's privacy summary says each chat message you send is processed by a third-party AI model provider to generate the reply, under that provider's data-processing agreement. Some image models also run at third-party providers.
• AI training: the privacy policy counts chat communications among the data it collects and says data may be used "to train our artificial intelligence/machine learning models". It describes no opt-out.
• Sharing: data may go to "employees, consultants, and other vendors" who need it to provide services. The safety center states "We do not sell your chats." The policy says the company does not advertise "as of the date of this Policy", but also describes sharing online identifiers such as cookie data and IP addresses with advertising partners, with opt-out tools.
• Age checks: sign-up requires confirming you are 18 or older. Where the law requires it, for example in the UK, a third-party provider verifies your age and OurDream.ai receives only a pass or fail result.

In our privacy scorecard, OurDream.ai's privacy policy scored C (10 of 16 points). The grade reflects what the documents say, not how the app behaves. Our advice: do not share your real name, address, workplace or anything you would not want stored and possibly used for training.

Our verdict on OurDream.ai

Our rating: 3.75/5. OurDream.ai earns its score on breadth: chat, calls, images and up to a minute of video in one subscription, with a public coin price list and clear cancel steps. It loses points for its price, for an allowance that video eats quickly, and for privacy marketing that its own policy does not back up.

What speaks for it

• Images and video in the base plan: the paid plan includes image and video generation plus 1,000 DreamCoins a month, whether billed monthly or yearly.
• Flexible character creator: female, male or trans characters in realistic or anime style, with over 40 personality types, 135 occupations, 29 relationship types and 19 voices to choose from.
• Published coin costs: the help center lists what each action costs, so you can work out what the allowance buys before you pay.
• Clear account rules: cancel steps, a written refund policy with an EU, UK and Swiss withdrawal right, and a named operator in the terms.

What speaks against it

• Privacy promise vs. policy: "end-to-end encryption" on the homepage, encryption at rest and in transit in the policy, classifiers that scan private chats, reviewers who see flagged ones, third-party AI providers that process every message, and chats that may be used for training with no opt-out.
• High price: $19.99 a month, the highest monthly entry plan in our pricing comparison.
• Video eats coins: 1,000 coins buy about 50 seconds of standard video, and top-up prices are not public.
• Small free allowance: 55 sign-up coins at 1 coin per message, and OurDream.ai's own pages disagree on whether free coins can buy images.
• Content locked to the subscription: your images and videos blur when you stop paying, and the terms give OurDream.ai a perpetual license to use your characters and generations, including to promote its service.

Who OurDream.ai suits, and alternatives

Choose OurDream.ai if generating images and short videos of a character you designed is the main reason you want an AI companion, and you are fine paying $119.88 upfront or $19.99 a month for it.

Look elsewhere if you mostly want to chat or your budget is tight. Ratings are from our app ranking; prices are on each review and in our pricing guide:

• Nomi.ai (4.6/5): the top of our ranking, built for conversation and memory rather than generated media.
• Sweetdream.ai (4.5/5): also publishes what each image, video and call costs in tokens, but its privacy policy graded D.
• SecretDesires (4.3/5): images and short videos from a cheaper monthly plan; much of its privacy policy uses the same wording as OurDream.ai's.
• Candy.ai (4.2/5): images and video paid with tokens, and the only one of these whose privacy policy graded better than OurDream.ai's (B).

For prices and privacy grades side by side, see our AI girlfriend comparison.